They are the experts when it comes to their products, so hopefully they have a few more ideas up their sleeve. If you’ve tried all the above Vizio Smartcast troubleshooting steps, you might want to put in a call to Vizio support. Did that fix your Smartcast issue? Vizio support ![]() If there is a new one, your TV will install it for you.Īfter it installs, turn off your TV and then turn it back on. Your TV will now automatically start to look for any available updates. You should see “Check for Updates”, click on it. To update your Vizio TV’s firmware, turn on your TV and click “Menu” on your remote. It is very possible that you’re just running an old version of Smartcast and you need to update it. Most of the time theses updates happen automatically, but occasionally they get missed. Update your TV’s firmwareĮvery once in awhile Vizio comes out with new software updates for your TV. If the router is working, but not the Smartcast, consider moving the router closer to the TV or getting a WiFi extender. Once all the lights on your router flash green, go ahead and try the Smartcast again. You’ll have to wait a few minutes for the router to re-establish a connection. You can also try unplugging it directly from the outlet, waiting at least 60 seconds, and then plugging it back in. Then press the same button to turn it back on. To do this hold down the power button on your router until it blinks and then turns off. Sometimes simply restarting the router is an easy fix when Smartcast goes down. If you power cycled and factory reset your TV, and Vizio Smartcast is still not working, try power cycling your router/modem. Once your TV turns back on, you’ll want to redo all of your settings and reconnect it to your router. It will restart when it’s done in about a minute or two. ![]() The TV should automatically go through the factory reset process. If you’re OK with that you can follow these steps to factory reset your Vizio TV: Keep in mind that a factory reset will erase all of your TV’s settings and put it back to its original condition. Sometimes you need to start over by factory resetting your Vizio TV back to the settings from the day you bought it. If this didn’t work either, there are a few more possible fixes you should try. By holding down the power button while the TV is unplugged, this power cycle method removes any residual power built up in your television.
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